Role of social and human capital in virtual collaboration

Ana Hol, Robyn Lawson

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[Virtual collaboration is emerging as organizations embrace new business processes to take advantage of electronic communication technologies. This paper focuses on virtual collaboration and the application of videoconferencing as the primary medium for collaboration. A combination of questionnaire and a follow up discussion group were utilized. Results were qualitatively analyzed to determine the importance of Social and Human Capital and their influence on perceived interaction qualities, group process satisfaction and previous experience. Along with Social and Human Capital, the inclusion of Technological Capital as a criterion for successful virtual collaboration is proposed.]]
    Original languageEnglish
    Title of host publicationProceedings of the IADIS International Conference WWW/Internet 2004, held in Madrid, Spain, 6-9 October, 2004
    PublisherIADIS Press
    Number of pages4
    ISBN (Print)9729935300
    Publication statusPublished - 2004
    EventIADIS International Conference -
    Duration: 1 Jan 2004 → …

    Conference

    ConferenceIADIS International Conference
    Period1/01/04 → …

    Keywords

    • electronic commerce
    • information technology
    • videoconferencing
    • human capital
    • social capital (sociology)
    • virtual collaboration

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