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Role of social and human capital in virtual collaboration

Research output: Chapter in Book / Conference PaperConference Paper

Abstract

Virtual collaboration is emerging as organizations embrace new business processes to take advantage of electronic communication technologies. This paper focuses on virtual collaboration and the application of videoconferencing as the primary medium for collaboration. A combination of questionnaire and a follow up discussion group were utilized. Results were qualitatively analyzed to determine the importance of Social and Human Capital and their influence on perceived interaction qualities, group process satisfaction and previous experience. Along with Social and Human Capital, the inclusion of Technological Capital as a criterion for successful virtual collaboration is proposed.
Original languageEnglish
Title of host publicationProceedings of the IADIS International Conference WWW/Internet 2004, held in Madrid, Spain, 6-9 October, 2004
PublisherIADIS Press
Number of pages4
ISBN (Print)9729935300
Publication statusPublished - 2004
EventIADIS International Conference -
Duration: 1 Jan 2004 → …

Conference

ConferenceIADIS International Conference
Period1/01/04 → …

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth

Keywords

  • electronic commerce
  • information technology
  • videoconferencing
  • human capital
  • social capital (sociology)
  • virtual collaboration

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