Simulating difficult nurse patient relationships : meeting the online continuing professional development needs of clinical nurses with low cost multimedia e-simulations

Peter Kandlbinder, Scott Brunero

Research output: Chapter in Book / Conference PaperChapter

Abstract

Difficult nurse-patient relationships are an area where general nurses can improve their knowledge, confidence and skill. This chapter describes a user-centred approach used to create a low-cost e-simulation of a commonly occurring case of manipulative patient behaviour. This e-simulation required nurses to focus on specific problems, gain understanding about the possible causes, and use empathetic understanding of what was needed to improve patient care. Specific examples from our experience of including nurses from the very beginning of the design process illustrate how everyday technology can provide an authentic experience of difficult nurse-patient behaviours to prepare general nursing staff who are facing a higher incidence of mental illness in patients that are now in the general hospital setting.
Original languageEnglish
Title of host publicationProfessional Education Using E-Simulations: Benefits of Blended Learning Design
EditorsDale Holt, Stephen Segrave, Jacob L. Cybulski
Place of PublicationU.S.
PublisherInformation Science Reference
Pages141-156
Number of pages16
ISBN (Electronic)9781613501900
ISBN (Print)9781613501894
DOIs
Publication statusPublished - 2012

Keywords

  • nurse and patient
  • psychological aspects
  • mentally ill
  • hospital patients
  • career development

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