SME sentiments, access to government support, and resilience during a pandemic

Tendai Chikweche; Anna Evangelista; Michelle Cull; Felicitas Evangelista; Ann Dadich; Sheree Gregory

doi:10.1007/978-981-99-4844-4_6

SME sentiments, access to government support, and resilience during a pandemic

Tendai Chikweche, Anna Evangelista, Michelle Cull, Felicitas Evangelista, Ann Dadich, Sheree Gregory

Western Sydney University

Research output: Chapter in Book / Conference Paper › Chapter

Abstract

The overall purpose of this research is to address gaps in extant research and considering the COVID context, this book chapter examines the business sentiment of SMEs given their pandemic experience; understand perceptions of the government support schemes; and identify strategies to build resilience to the challenges during and after COVID to mitigate any future disruptions. Approximately 300 SMEs in the Greater Western Sydney (GWS) were invited to complete an online business survey comprised of measures on business sentiment, resilience, and access to grants. Descriptive statistics were calculated using the quantitative responses, whilst the qualitative responses were thematically analysed. Findings suggest that SME owners who responded to the survey made some use of government schemes to support them during COVID-19. However, many were and remain challenged by the economic effects of the pandemic. A framework for understanding business sentiment and resilience building for future proofing is then outlined. These findings have important implications for scholars, policymakers, and SME owners.

Original language	English
Title of host publication	Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving?
Editors	Sujana Adapa, Tui McKeown, Mina Lazaris, Tanya Jurado
Place of Publication	Singapore
Publisher	Palgrave Macmillan
Pages	89-111
Number of pages	23
ISBN (Electronic)	9789819948444
ISBN (Print)	9789819948437
DOIs	https://doi.org/10.1007/978-981-99-4844-4_6
Publication status	Published - 2023

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This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1007/978-981-99-4844-4_6

Cite this

Chikweche, T., Evangelista, A., Cull, M., Evangelista, F., Dadich, A., & Gregory, S. (2023). SME sentiments, access to government support, and resilience during a pandemic. In S. Adapa, T. McKeown, M. Lazaris, & T. Jurado (Eds.), Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving? (pp. 89-111). Palgrave Macmillan. https://doi.org/10.1007/978-981-99-4844-4_6

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author = "Tendai Chikweche and Anna Evangelista and Michelle Cull and Felicitas Evangelista and Ann Dadich and Sheree Gregory",

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Chikweche, T, Evangelista, A, Cull, M , Evangelista, F , Dadich, A & Gregory, S 2023, SME sentiments, access to government support, and resilience during a pandemic. in S Adapa, T McKeown, M Lazaris & T Jurado (eds), Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving?. Palgrave Macmillan, Singapore, pp. 89-111. https://doi.org/10.1007/978-981-99-4844-4_6

SME sentiments, access to government support, and resilience during a pandemic. / Chikweche, Tendai; Evangelista, Anna; Cull, Michelle et al.
Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving?. ed. / Sujana Adapa; Tui McKeown; Mina Lazaris; Tanya Jurado. Singapore: Palgrave Macmillan, 2023. p. 89-111.

Research output: Chapter in Book / Conference Paper › Chapter

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T1 - SME sentiments, access to government support, and resilience during a pandemic

AU - Chikweche, Tendai

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AU - Cull, Michelle

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AU - Dadich, Ann

AU - Gregory, Sheree

PY - 2023

Y1 - 2023

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AB - The overall purpose of this research is to address gaps in extant research and considering the COVID context, this book chapter examines the business sentiment of SMEs given their pandemic experience; understand perceptions of the government support schemes; and identify strategies to build resilience to the challenges during and after COVID to mitigate any future disruptions. Approximately 300 SMEs in the Greater Western Sydney (GWS) were invited to complete an online business survey comprised of measures on business sentiment, resilience, and access to grants. Descriptive statistics were calculated using the quantitative responses, whilst the qualitative responses were thematically analysed. Findings suggest that SME owners who responded to the survey made some use of government schemes to support them during COVID-19. However, many were and remain challenged by the economic effects of the pandemic. A framework for understanding business sentiment and resilience building for future proofing is then outlined. These findings have important implications for scholars, policymakers, and SME owners.

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BT - Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving?

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Chikweche T, Evangelista A, Cull M , Evangelista F , Dadich A, Gregory S. SME sentiments, access to government support, and resilience during a pandemic. In Adapa S, McKeown T, Lazaris M, Jurado T, editors, Small and Medium-sized Enterprises, and Business Uncertainty: Just Surviving or Thriving?. Singapore: Palgrave Macmillan. 2023. p. 89-111 doi: 10.1007/978-981-99-4844-4_6

SME sentiments, access to government support, and resilience during a pandemic

Abstract

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