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Solutions to address low response rates in online surveys

  • Wa'ed Shiyab
  • , Caleb Ferguson
  • , Kaye Rolls
  • , Elizabeth Halcomb
  • University of Wollongong

Research output: Contribution to journalArticlepeer-review

97 Citations (Scopus)

Abstract

Online surveys are increasingly popular in research given their cost-effectiveness and potential reach. However, low response rates remain a key contributor to bias and the overall quality of results. Having a well-designed survey, providing financial remunerations, sending personalized invitations, offering regular reminders, and using more than one recruitment strategy are evidence-based approaches to improve response rates. Given the potential for illegitimate responses to online surveys, approaches that minimize illegitimate participation are discussed.
Original languageEnglish
Pages (from-to)441-444
Number of pages4
JournalEuropean Journal of Cardiovascular Nursing
Volume22
Issue number4
DOIs
Publication statusPublished - 1 May 2023
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2023 The Author(s).

Open Access - Access Right Statement

© The Author(s) 2023. Published by Oxford University Press on behalf of the European Society of Cardiology. This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial License (https://creativecommons.org/licenses/by-nc/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited. For commercial re-use, please contact [email protected]

Keywords

  • Illegitimate participation
  • Online survey
  • Response rate
  • Web-based survey

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