Supply chain performance measurement through collaborative effectiveness : an Asia-Pacific perspective

Purpose" The main purpose of this research is to investigate the supply chain performance through collaborative effectiveness, from the organisations of Asia-Pacific region perspective, compared with that of global organisations based on collaborative supply chain practices. Design/methodology/approach" The survey research methodology was adopted, involving the collection of survey data from 223 participants across 10 different industries and 6 geographic regions. Data included 103 organisations in the Asia-Pacific region including Australia, India, China, Malaysia, Singapore, Indonesia and Thailand. Findings" From a collaborative effectiveness perspective, the supply chain performance of Asia-Pacific organisations is different when compared with that of global organisations. It was also found that global organisations are driven by sales performance, while Asia-Pacific organisations are focussing mainly on the cost in terms of the number of employees, and therefore productivity. The metal industry stands out to be the best performing industry from a collaborative effectiveness perspective in the Asia-Pacific region and globally. Practical implications" The research findings can be used as a guide by industry practitioners to develop benchmarks for collaborative supply chain practices by industry and region of operations. This research has been limited to a few industries such as manufacturing, logistics, service and retail industries. Originality/value" This research generates new knowledge on the relationship between the collaborative effectiveness and supply chain performance, from the perspectives of both Asia-Pacific and global organisations, based on a collaborative effectiveness framework. The study proposes an innovative approach of assessing supply chain performance through collaborative effectiveness from the perspectives of geographical boundaries and industry types.