System level analysis of how businesses adjust to changing environment in the digital eco-system

Today, in the Information era businesses live in a dynamic environment where decisions need to be made quickly as otherwise they would not be able to survive. To investigate how businesses adjust to changing requirements in the Digital Eco-System we used the Cynefin Framework and its dimensions. Through a review of the literature, it was identified that there are two distinctive types of organisations: task-based and process-based. Although, in reality the majority of organisations these days fit somewhere in between. Furthermore, we found that organisations which are more process-based adapt to environmental changes more quickly than those that are task-based. Therefore, to be able to act quickly and make decisions in the Digital Eco-System task-based organisations are encouraged to eTransform and become process-based.