Teaming up : teams and resistance in call centres

Diane van den Broek; Alison Barnes; Keith Townsend

Teaming up : teams and resistance in call centres

Diane van den Broek, Alison Barnes, Keith Townsend

Research output: Chapter in Book / Conference Paper › Conference Paper

Abstract

![CDATA[2006]]

Original language	English
Title of host publication	Socially responsive, socially responsible approaches to employment and work. Proceedings of the ACREW/KCL Conference, Prato, Italy, July 1-4
Publisher	Monash University
Number of pages	19
ISBN (Print)	073262293X
Publication status	Published - 2006
Event	ACREW/KCL 2006 - Duration: 1 Jan 2006 → …

Conference

Conference	ACREW/KCL 2006
Period	1/01/06 → …

Cite this

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title = "Teaming up : teams and resistance in call centres",

abstract = "![CDATA[2006]]",

author = "Broek, {Diane van den} and Alison Barnes and Keith Townsend",

year = "2006",

language = "English",

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booktitle = "Socially responsive, socially responsible approaches to employment and work. Proceedings of the ACREW/KCL Conference, Prato, Italy, July 1-4",

publisher = "Monash University",

note = "ACREW/KCL 2006 ; Conference date: 01-01-2006",

}

TY - GEN

T1 - Teaming up : teams and resistance in call centres

AU - Broek, Diane van den

AU - Barnes, Alison

AU - Townsend, Keith

PY - 2006

Y1 - 2006

N2 - ![CDATA[2006]]

AB - ![CDATA[2006]]

UR - http://handle.uws.edu.au:8081/1959.7/36311

M3 - Conference Paper

SN - 073262293X

BT - Socially responsive, socially responsible approaches to employment and work. Proceedings of the ACREW/KCL Conference, Prato, Italy, July 1-4

PB - Monash University

T2 - ACREW/KCL 2006

Y2 - 1 January 2006

ER -

Teaming up : teams and resistance in call centres

Abstract

Conference

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