Technological imperatives for issues in the certification of quality, progress, and payments in construction projects: a systematic review

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Abstract

Construction projects require certification of quality, progress of work, and related payments to ensure successful completion. However, several issues related to quality, progress, and payment certifications exist in the construction industry. Therefore, a two-stage systematic review of the literature was conducted with the objective of understanding issues and appropriate solutions related to quality, progress, and payment certifications in construction projects. The literature review, following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, retrieved journal articles in Scopus and Web of Science published between 2008 and 2023. In stage 1, 1,450 records were retrieved through search queries on prevalent issues, and 50 articles were selected after applying inclusion criteria and screening. Stage 2 of the review sought technological imperatives that mapped to the pinpointed issues. A total of 1,262 search results were screened using the same criteria as the first stage, producing 45 articles. The studies related to quality and progress certification highlighted issues such as defects, failures and rework; delayed project completion; and inaccurate documentation and reporting. Payment certification-related articles discussed issues like payment delays, non-payments, payment disputes, and insolvency. Building information modelling, artificial intelligence, and blockchain technology and smart contracts were highlighted as the major technological imperatives for solving these issues. These technologies support rigorous inspections, ensure compliance of building materials and products, enable contract fulfilment, and guarantee payments, thereby effectively addressing the issues. The study strongly advocates for blockchain and smart contracts as a comprehensive technological solution to overcome certification-related challenges in construction projects.

Original languageEnglish
Pages (from-to)25-48
Number of pages24
JournalConstruction Economics and Building
Volume25
Issue number1
DOIs
Publication statusPublished - 3 Apr 2025

Keywords

  • Blockchain
  • Construction
  • Payments
  • Quality
  • Systematic Review

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