Testing McLoughlin's Trust Model on Turkish information technology employees

Emrah Ozsoy, Dominic McLoughlin, Osman Uslu

Research output: Contribution to journalArticlepeer-review

Abstract

Aim: The purpose of this study is to replicate McLoughlin's (2014) Trust Model developed on the sample of knowledge workers in Australia. McLoughlin' (2014) Trust Model includes variables such as trust reliance, trust disclosure, trust in organisation, change, perceived character of supervisors, communication, participation, organizational citizenship behaviour, job satisfaction, support for change direction, and affective commitment. Method: In this study all the variables were measured with the scales that were used in McLoughlin' (2014) study on IT employees sample. 121 IT employees participated in this research from several organizations in Turkey. Findings: All the scales were found to be valid and reliable. Trust in supervisor, communication and trust in senior management effected positively to employees' attitudes towards work and organization. Results: The results indicated that the Turkish Model is consistent with the Australian Model expect for minor differences.
Original languageEnglish
Pages (from-to)257-272
Number of pages16
JournalJournal of Business Science
Volume5
Issue number3
DOIs
Publication statusPublished - 2017

Keywords

  • trust
  • corporate culture
  • organizational behavior
  • employees
  • information technology
  • Turkey

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