TY - JOUR
T1 - Testing the suitability of the ACCOM tool to measure outcomes of care for Culturally and Linguistically Diverse older people
AU - Cardona, Beatriz
AU - Mylonas, Christina
AU - Fine, Michael
PY - 2020
Y1 - 2020
N2 - The Australian Community Outcomes Measurement (ACCOM) uses a standardized set of instruments to measures functional, health, and social care-related quality of life (SCRQoL) among older people receiving services at home. One of its key components is the use of modified ASCOT SCT4 survey developed by The University of Kent PSSRU. This paper presents the preliminary findings of a pilot testing of ACCOM with CALD clients in South West Sydney using face to face interviews conducted by bilingual workers as a novel approach to administering the tool. The paper will argue that some of the domains in ASCOT SCT4 survey pose unique challenges for culturally diverse groups that highlight the ethnocentric nature of some of the questions. It also discusses some of the strategies the service provider used to address these concerns and be able to utilize the tool in a culturally effective manner.
AB - The Australian Community Outcomes Measurement (ACCOM) uses a standardized set of instruments to measures functional, health, and social care-related quality of life (SCRQoL) among older people receiving services at home. One of its key components is the use of modified ASCOT SCT4 survey developed by The University of Kent PSSRU. This paper presents the preliminary findings of a pilot testing of ACCOM with CALD clients in South West Sydney using face to face interviews conducted by bilingual workers as a novel approach to administering the tool. The paper will argue that some of the domains in ASCOT SCT4 survey pose unique challenges for culturally diverse groups that highlight the ethnocentric nature of some of the questions. It also discusses some of the strategies the service provider used to address these concerns and be able to utilize the tool in a culturally effective manner.
UR - https://hdl.handle.net/1959.7/uws:65366
U2 - 10.1080/01621424.2020.1792384
DO - 10.1080/01621424.2020.1792384
M3 - Article
SN - 0162-1424
VL - 39
SP - 210
EP - 222
JO - Home Health Care Services Quarterly
JF - Home Health Care Services Quarterly
IS - 4
ER -