The behaviours of relationship building : a networking view

Sana Marroun, Samrand Toufani, Louise Young

    Research output: Chapter in Book / Conference PaperConference Paperpeer-review

    Abstract

    Using a framework of early stage or "pre" relationship development, this paper reports survey findings of how business professionals undertake networking, specifically at networking events. The focus is on the micro level behaviour that they engage in prior, during and after their attendance at an event. Using chi square analysis, the data was analysed so as to identify possible associations between four key demographic variables and a range of networking activities. Both the way networking is approached and actual networking behaviour were considered. Cluster analysis was used to develop behaviourally-based segments, i.e. the micro behaviour attendees engage in during the event phases. A key finding emerging is that the amount of recent attendance at events influences networking behaviour (and possibly vice versa) irrespective of network event experience. Subsequent networking behaviour is likely to be more effective.
    Original languageEnglish
    Title of host publicationLooking forward, Looking Back: Drawing on the Past to Shape the Future of Marketing: Proceedings of the 16th Biennial World Marketing Congress, July 17-20 2013
    PublisherAcademy of Marketing Science
    Number of pages10
    ISBN (Print)939783169
    Publication statusPublished - 2013
    EventWorld Marketing Congress -
    Duration: 17 Jul 2013 → …

    Publication series

    Name
    ISSN (Print)0889-3071

    Conference

    ConferenceWorld Marketing Congress
    Period17/07/13 → …

    Fingerprint

    Dive into the research topics of 'The behaviours of relationship building : a networking view'. Together they form a unique fingerprint.

    Cite this