The diffusion of new technology amongst small-and-medium-sized hotels (SMHs) in Malaysia

Faizal Ayob

Research output: Chapter in Book / Conference PaperConference Paperpeer-review

Abstract

This study aims to explore the adoption and implementation of new technology amongst SMHs in Malaysia. The Multiple-case study will be employed as a research methodology and six SMHs have been selected. The findings will benefit the Malaysian hotel industry by providing critical information to SMHs to decide whether they should strategically invest to adopt and implement the new technology. The study, thus makes a contribution to the theory development and practices within the diffusion of technology and provide the future research directions.
Original languageEnglish
Title of host publicationENTER 2016 PhD Workshop Research Proposals, 2-5 February 2016, Bilbao, Spain
PublisherInternational Federation for IT and Travel & Tourism
Pages100-105
Number of pages6
Publication statusPublished - 2016
EventInternational Conference on Information and Communication Technologies in Tourism PhD Workshop -
Duration: 2 Feb 2016 → …

Conference

ConferenceInternational Conference on Information and Communication Technologies in Tourism PhD Workshop
Period2/02/16 → …

Keywords

  • hotel management
  • information technology
  • Malaysia

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