The honourable negotiator : when the relationship is what matters

John K. Debenham, Simeon J. Simoff, Jiuyong Li

    Research output: Chapter in Book / Conference PaperChapter

    Abstract

    ![CDATA[Relationships are fundamental to all but the most impersonal forms of interaction in business. Human agents who are unsure of themselves seek honourable trading relationships. The establishment and growth of interpersonal relationships is a result of reciprocal exchange of information. This paper addresses the problem of use of information for developing and utilising relationships between negotiating agents. The presence of measurable information on the Internet underpins the philosophy of transparency in electronic business, which has an impact on the behaviour of involved agents. It takes ‘two to tango’ for conducting business in such a ‘net landscape’ where communities and cliques emerge, shape and evolve. The paper presents a formalism for electronic negotiation technology that treats relationships as a commodity. It supports relationship building, maintaining, evolving, and passing to other agents, and utilises such relationships in agent interaction. The Honourable Negotiator also takes in account information about the relationships in networks of respective agents outside the trading space.]]
    Original languageEnglish
    Title of host publicationAdvances in artificial intelligence
    Place of PublicationGermany
    PublisherSpringer
    Pages344-353
    Number of pages10
    ISBN (Print)9783642174315
    Publication statusPublished - 2010

    Keywords

    • artificial intelligence
    • electronic commerce
    • intelligent agents (computer software)
    • negotiation
    • relationships

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