The impact of logistics performance on internet retailing: a cross-country analysis

The objective of this study is to investigate the relationship between internet retailing and the logistics performance index and its six components (efficiency of customs and border clearance, quality of logistics services, ease of arranging international shipments, timeliness of international shipments, tracking and tracing consignments, and quality of trade and transport infrastructure). Using data from 80 developed and emerging countries from 2007 to 2018, the findings show that logistics performance index has a positive and significant relationship with internet retailing. We also find that quality of logistics services, ease of arranging international shipments, quality of trade and transport infrastructure as well as tracking and tracing consignments are significant determinants of internet retailing. Our results provide important implications for retail companies and policymakers.