The role of emotional intelligence in palliative care occupational therapy

Introduction: Emotional intelligence involves having an understanding and awareness of one’s own emotions and is particularly important when working with people with life-limiting illnesses. At this time, people are forced to face a myriad of psychosocial issues, and are often vulnerable, stressed and anxious about what their future now holds. In order to respond appropriately to these clients’ occupational therapists must demonstrate a high level of emotional intelligence. However, no literature currently defines what emotional intelligence entails in palliative care practice. Aim: This study aimed to develop an in-depth understanding of the role of emotional intelligence for occupational therapists working in palliative care. Methods: Using a purposive, snowball sampling technique, occupational therapists working with people living with a life-limiting illness in Australia, were recruited to complete an online national survey. 126 survey responses to Section 9: Education and supervision when working with people living with a terminal illness, were analysed qualitatively using grounded theory methods to establish therapist’s perceptions on emotional intelligence. Results: Therapists perceived that it was important to have an understanding of their emotional intelligence if they wanted to be successful practicing in this clinical area. These findings will discuss the core elements of emotional intelligence and outline the role that emotional intelligence can play in occupational therapy palliative care practice. Conclusion: The use of emotional intelligence is under-researched in palliative care. By understanding emotional intelligence, therapists will be enabled to become more self aware when treating clients facing the dual reality of both living and dying.