The role of relational governance in innovation platform growth : the context of living labs

Chiara Luisa Cantu, Daniel Schepis, Roberto Minunno, Greg Morrison

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose: This paper aims to investigate the role of relational governance in innovation platform development, specifically investigating the context of living labs. Design/methodology/approach: Two longitudinal case studies are presented, derived from auto-ethnographic narratives, qualitative interviews and secondary documents, which cover the critical stages in the development of each living lab. Findings: Empirical insights demonstrate the relevance of coordination activities based on joint planning and activities to support innovation platform development across different stages. The governance role of research actors as platform activators is also identified. Practical implications: The paper offers a useful perspective for identifying collective goals between living lab actors and aligning joint activities across different stages of living lab development. Social implications: The case provides insights into the challenges and opportunities for collaboration between academia, industry and users to support sustainable construction innovation. Originality/value: A relational governance mode is identified, going beyond top down or bottom up approaches, which contributes a new understanding of how collective goals align within a relational space.
Original languageEnglish
Pages (from-to)236-249
Number of pages14
JournalJournal of Business and Industrial Marketing
Volume36
Issue number13
DOIs
Publication statusPublished - 2021

Open Access - Access Right Statement

© Chiara Luisa Cantù, Daniel Schepis, Roberto Minunno and Greg Morrison. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/ legalcode

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