The trouble with tanks : unsettling dominant Australian urban water management paradigms

Over the course of Australia's Millennium Drought, urban water managers gained more appreciation of householders' willingness and capacities to respond to water shortages and restrictions, including by installing rainwater tanks (RWTs) for watering gardens. How urban water managers regard tanks and tank users gives insight into their understandings of social sustainability, as found in interviews conducted in 2006 and 2010. These also revealed a growing distance between policymakers and water providers pursuing a broader approach to sustainability in their communities. The RWT is considered here as a limit case for paradigms of urban water management: it challenges conventional distinctions (such as provider/consumer) and heralds a new hydropolitics. These challenges are discussed as seven kinds of trouble with tanks: (1) incompatibility with the management model and vision of modernity enshrined in the ideal of centralised provision in control of accredited water experts; (2) anxieties about control and risk aroused by these private on-site facilities and their non-expert users; (3) equivocation over their environmental effects, normally assessed in hydrological terms that downplay the benefits of green streetscapes; (4) inexplicability of their popularity within dominant economically rationalist models of customers; (5) educational effects that exceed rationalist, individualist models of learning and require more socially realistic, culturally intelligent and practice-oriented approaches; (6) generation of enthusiasms that are spurned as threats to rationality instead of harnessed to energise the sustainability journey and (7) community-building effects that are unthinkable within the neoliberal customer paradigm but graspable to water managers through lay concepts like "dinner table conversations".