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TQM and labour productivity in Jordanian industrial companies

  • Ross L. Chapman
  • , Khleef A. Al-Khawaldeh

    Research output: Contribution to journalArticle

    46 Citations (Scopus)

    Abstract

    Reports on research to determine the degree of application of total quality management (TQM) philosophy and practices in industrial corporations in Jordan. Uses primary and secondary empirical data to examine the link between TQM and labour productivity. Survey responses were classified into two groups: high-TQM implementation and low-TQM implementation. Found that mean labour productivity measurements for high-TQM companies were significantly higher than for low-TQM companies over the period 1993-1998. Also, mean growth rates of labour productivity measurements for companies with high-level TQM were higher than for those with low-level TQM during this period. Regression analysis demonstrated a statistically significant positive relationship between TQM and labour productivity.
    Original languageEnglish
    Number of pages15
    JournalThe TQM Magazine
    Publication statusPublished - 2002

    UN SDGs

    This output contributes to the following UN Sustainable Development Goals (SDGs)

    1. SDG 7 - Affordable and Clean Energy
      SDG 7 Affordable and Clean Energy
    2. SDG 8 - Decent Work and Economic Growth
      SDG 8 Decent Work and Economic Growth
    3. SDG 9 - Industry, Innovation, and Infrastructure
      SDG 9 Industry, Innovation, and Infrastructure
    4. SDG 12 - Responsible Consumption and Production
      SDG 12 Responsible Consumption and Production

    Keywords

    • Industrial management
    • Jordan
    • Labor productivity
    • Research
    • Total quality management

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