Using appreciative inquiry to transform health care

Suza Trajkovski, Virginia Schmied, Margaret Vickers, Debra Jackson

    Research output: Contribution to journalArticlepeer-review

    56 Citations (Scopus)

    Abstract

    Amid tremendous changes in contemporary health care stimulated by shifts in social, economic and political environments, health care managers are challenged to provide new structures and processes to continually improve health service delivery. The general public and the media are becoming less tolerant of poor levels of health care, and health care professionals need to be involved and supported to bring about positive change in health care. Appreciative inquiry (AI) is a philosophy and method for promoting transformational change, shifting from a traditional problem-based orientation to a more strength-based approach to change, that focuses on affirmation, appreciation and positive dialog. This paper discusses how an innovative participatory approach such as AI may be used to promote workforce engagement and organizational learning, and facilitate positive organizational change in a health care context.
    Original languageEnglish
    Pages (from-to)95-100
    Number of pages6
    JournalContemporary Nurse
    Volume45
    Issue number1
    DOIs
    Publication statusPublished - 2013

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