TY - JOUR
T1 - Using appreciative inquiry to transform health care
AU - Trajkovski, Suza
AU - Schmied, Virginia
AU - Vickers, Margaret
AU - Jackson, Debra
PY - 2013
Y1 - 2013
N2 - Amid tremendous changes in contemporary health care stimulated by shifts in social, economic and political environments, health care managers are challenged to provide new structures and processes to continually improve health service delivery. The general public and the media are becoming less tolerant of poor levels of health care, and health care professionals need to be involved and supported to bring about positive change in health care. Appreciative inquiry (AI) is a philosophy and method for promoting transformational change, shifting from a traditional problem-based orientation to a more strength-based approach to change, that focuses on affirmation, appreciation and positive dialog. This paper discusses how an innovative participatory approach such as AI may be used to promote workforce engagement and organizational learning, and facilitate positive organizational change in a health care context.
AB - Amid tremendous changes in contemporary health care stimulated by shifts in social, economic and political environments, health care managers are challenged to provide new structures and processes to continually improve health service delivery. The general public and the media are becoming less tolerant of poor levels of health care, and health care professionals need to be involved and supported to bring about positive change in health care. Appreciative inquiry (AI) is a philosophy and method for promoting transformational change, shifting from a traditional problem-based orientation to a more strength-based approach to change, that focuses on affirmation, appreciation and positive dialog. This paper discusses how an innovative participatory approach such as AI may be used to promote workforce engagement and organizational learning, and facilitate positive organizational change in a health care context.
UR - http://handle.uws.edu.au:8081/1959.7/539918
U2 - 10.5172/conu.2013.45.1.95
DO - 10.5172/conu.2013.45.1.95
M3 - Article
SN - 1037-6178
VL - 45
SP - 95
EP - 100
JO - Contemporary Nurse
JF - Contemporary Nurse
IS - 1
ER -