@inproceedings{6325c279f3084bbbba6979ab2b40c196,
title = "Using visual tools to improve clinical engagement and group understanding of complex IT concepts",
abstract = "This work describes how the use of a visual patient journey modeling tool significantly improved the engagement of clinical staff and their group understanding of the complex IT concepts associated with event-driven computer simulation. Such group understanding and engagement is acknowledged as critical to the successful implementation of a wide range of quality improvement initiatives [1, 2]. The specific example described in this paper relates to the improved utilisation of chemotherapy unit resources.",
author = "Joanne Curry and Ante Prodan",
year = "2013",
doi = "10.3233/978-1-61499-289-9-1028",
language = "English",
isbn = "9781614992882",
publisher = "IOS Press",
pages = "1028--",
booktitle = "MEDINFO 2013: Proceedings of the 14th World Congress on Medical and Health Informatics, Copenhagen, Denmark, 20-23 August 2013",
note = "MEDINFO ; Conference date: 20-08-2013",
}