TY - JOUR
T1 - Validation of the impact of traditional TQM elements in the pathways to achieving optimum business outcomes
AU - Lobo, Stanislaus
AU - Matawie, Kenan
AU - Jayaraman, Veerappan
AU - Samaranayake, Premaratne
PY - 2009/1
Y1 - 2009/1
N2 - This paper focuses on validating the impact of the traditional Total Quality Management (TQM) constructs on business outcomes using a Quality Management Assessment Framework (QMAF) without considering the Information/ Knowledge/ Communication (IKC) construct. Multiple regression and Structural Equation Modeling (SEM) analysis were used to study the strengths and the relationships between these constructs. In order to show, validate and reinforce the strengths of the relationships between traditional TQM constructs, several hypotheses are substantiated among the traditional TQM constructs establishing direct and indirect causal relationships among the constructs and their significance.
AB - This paper focuses on validating the impact of the traditional Total Quality Management (TQM) constructs on business outcomes using a Quality Management Assessment Framework (QMAF) without considering the Information/ Knowledge/ Communication (IKC) construct. Multiple regression and Structural Equation Modeling (SEM) analysis were used to study the strengths and the relationships between these constructs. In order to show, validate and reinforce the strengths of the relationships between traditional TQM constructs, several hypotheses are substantiated among the traditional TQM constructs establishing direct and indirect causal relationships among the constructs and their significance.
KW - Leadership
KW - Quality culture
KW - TQM
UR - http://www.scopus.com/inward/record.url?scp=78651559550&partnerID=8YFLogxK
M3 - Article
AN - SCOPUS:78651559550
SN - 2010-376X
VL - 37
SP - 1126
EP - 1132
JO - International Journal of Mechanical, Aerospace, Industrial, Mechatronic and Manufacturing Engineering
JF - International Journal of Mechanical, Aerospace, Industrial, Mechatronic and Manufacturing Engineering
ER -