Abstract
Correctional services are closed, complex bureaucratic organisations which are historically slow to embrace change. Yet, the COVID-19 pandemic catalysed a dramatic shift to widespread video visitation across correctional services in Australia. Drawing on qualitative data with corrective services staff (n = 19) from six jurisdictions (Australian Capital Territory, New South Wales, Queensland, South Australia, Victoria and West Australia), this article charts the large-scale implementation of video visitation during the COVID-19 pandemic. It is argued that video visitation demonstrates uncharacteristic organisational agility in Australian corrective services which may provide optimism for change projects.
| Original language | English |
|---|---|
| Pages (from-to) | 454-472 |
| Number of pages | 19 |
| Journal | Current Issues in Criminal Justice |
| Volume | 35 |
| Issue number | 4 |
| Publication status | Published - 2023 |
Bibliographical note
Publisher Copyright:© 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
Open Access - Access Right Statement
This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/)Notes
WIP in RDKeywords
- corrections; COVID-19
- digital technology
- family contact; visitation