What do parents want from day care services? : perspectives from Australia

A total of 100 parents in 15 Day Care (DC) in Sydney, Australia were surveyed to obtain their views about the different roles of care and education in DC services. Both parents with children under 3 years old and parents with children 3 and above expected a substantial component of education in their child’s DC program. Both groups of parents expected both care and education for their children, and expected a reasonable level of professionalism and qualifications in the staff. These results challenge assumptions about care for infants and education for older children. Policy makers need to attend to parents’ needs and wishes and should be aware of the important value of human resources investment through improved DC services.