Why do SME's attend business association events?

Geoffrey Lee, Robyn L. McGuiggan, Daniela Spanjaard, Sara M. Denize, Neeru Sharma

    Research output: Chapter in Book / Conference PaperConference Paper

    Abstract

    ![CDATA[Voluntary business associations (VBAs) provide valuable business services and networking opportunities through holding events for their small- and medium-sized enterprise (SME) members. SMEs join and continue membership of VBAs to take advantage of these opportunities. VBAs rely on these events for financial stability, but they face competition from other service providers. Understanding customer needs is a requirement to create and deliver superior performance within the market. This study analysed responses to a self-reporting mail survey in Sydney, Australia, and identified six reasons why SMEs attend such events, 15 topics of interest, four preferred speakers and six preferred formats. Implications for VBA managers and future recommendations are discussed.]]
    Original languageEnglish
    Title of host publicationMarketing: Shifting the Focus from Mainstream to Offbeat: Proceedings of the Australian and New Zealand Marketing Academy Conference, held 1 - 3 December 2008, Olympic Park, Sydney, N.S.W.
    PublisherPromaco Conventions for the ANZAM 2008 Conference
    Number of pages1
    ISBN (Print)1863081445
    Publication statusPublished - 2008
    EventAustralian and New Zealand Marketing Academy Conference -
    Duration: 1 Dec 2013 → …

    Conference

    ConferenceAustralian and New Zealand Marketing Academy Conference
    Period1/12/13 → …

    Keywords

    • small business
    • trade associations
    • business networks
    • membership
    • Australia

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