Abstract
We argue and provide evidence to show that education services marketing research appears to be under-represented and under-valued in the top service marketing journals and textbooks. This is despite education being economically, socially and culturally significant. This neglect is evident in the contents of top marketing journals over 10 years and a major services marketing textbook. Education services are a relevant and important context for services marketing research and this should be reflected better in text books and articles in the top services marketing journals. It is a context that is probably better understood and accessible to researchers and which has unique contextual characteristics. There is also a substantial education research literature to draw on that can help enrich and broaden services research.
Original language | English |
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Title of host publication | ANZMAC 2013 Conference Proceedings: Australian and New Zealand Marketing Academy Conference, 1st-4th December 2013, Adelaide Hilton, Adelaide, South Australia |
Publisher | University of Auckland |
Number of pages | 8 |
ISBN (Print) | 9780646563305 |
Publication status | Published - 2013 |
Event | Australian and New Zealand Marketing Academy Conference - Duration: 1 Dec 2013 → … |
Conference
Conference | Australian and New Zealand Marketing Academy Conference |
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Period | 1/12/13 → … |