Workplace violence in Hong Kong, China : nature, impact, and preparedness

T. Wing Lo, Duncan Chappell, Sharon Ingrid Kwok, Joseph Wu

Research output: Contribution to journalArticlepeer-review

15 Citations (Scopus)

Abstract

This article reports a survey of workplace violence in Hong Kong. A sizable number of the 1,198 organizations that were questioned reported that they had experienced such violence over the 2 years preceding the study, but the problem was not prevalent. In both the private and government sectors, nonphysical violence happened more frequently than physical violence, and there was a reported lack of preparedness of many organizations to deal with the violence. Compared with private organizations, government organizations experienced more coworker and customer violence, but more private than government organizations believed that workplace violence caused the loss of key employees and clients. Correlation analysis found that a subculture of workplace violence appears to emerge over time, such that the more customer violence is experienced, the more is coworker violence, and the more the nonphysical violence, the more the physical violence. These findings are discussed with reference to international findings.
Original languageEnglish
Pages (from-to)955-975
Number of pages21
JournalInternational Journal of Offender Therapy and Comparative Criminology
Volume56
Issue number6
DOIs
Publication statusPublished - 2012

Keywords

  • Hong Kong (China)
  • industrial safety
  • violence in the workplace

Fingerprint

Dive into the research topics of 'Workplace violence in Hong Kong, China : nature, impact, and preparedness'. Together they form a unique fingerprint.

Cite this