Strategic management of ERP project lifecycle

  • Mudiarasan Kuppusamy

Western Sydney University thesis: Doctoral thesis

Abstract

Enterprise resource planning (ERP) is used globally to enhance business growth trajectories. Despite widespread acknowledgement in both the academic and industrial literature of the importance of ERP, adoption of this complex business application is often accompanied by a variety of problems. This study investigated the ERP adoption conundrum by addressing two research questions: This study investigated the ERP adoption conundrum by addressing two research questions: Do organisational assets have flanking complementarity effects on the successes achieved in ERP pre-implementation, implementation and postimplementation stages, and under what conditions does flanking complementarity emerge in each stage? Does the success experienced in one stage of an ERP project have significant effect on the configuration and deployment of organisational assets in the next stage? Our research methodology leveraged on four theoretical perspectives (ERP adoption success factors, the theory of complementarity and the process theory). These theoretical perspectives were used to examine the following three research issues that help to address the above-mentioned research questions.
Date of Award2011
Original languageEnglish

Keywords

  • management information systems
  • business planning
  • enterprise resource planning

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